Empowering Futures: The Lasting Impact of the Refugee Employability Programme

Real Stories, Real Impact 

The heart of REP was the trusted relationships built between advisers and people. These bonds often extended beyond the programme’s official end, with advisers continuing to support individuals through transitions into other services. 

Khalil shared how his adviser helped him secure housing and a school place for his daughter, saying, “Without your help I would not have known what to do.” 
 
Diana, overwhelmed after receiving her asylum approval and facing eviction, was supported into ESOL provision and began rebuilding her confidence. “The support I have been given has made a significant difference to my life,” she said. 

Jorge, a former frontline worker in El Salvador’s public services, was guided through English classes, housing support, and eventually into work as a warehouse operative while continuing to pursue his goal of working in security. These stories are just a few among many that reflect the programme’s deep and lasting impact. 

Rooted in the Community 

We partnered with local refugee specialist organisations; this was key to building strong community connections. Together, we created a smooth referral pathway that gave people access to specialist advice, housing, financial support, and ESOL provision. Advisers also encouraged engagement with peer-support groups and café sessions, spaces that helped develop friendships and reduce isolation. 
 
We delivered REP from a range of welcoming venues across Nottingham and Mansfield, including Job Centres, libraries, hotels, and faith centres, ensuring support was accessible and rooted in trusted community spaces.  

ESOL Success and Skills Development 

Language was a major barrier for many REP people. Our enrolment and assessment days were a testament to the energy and commitment of the REP delivery team, who worked swiftly to create meaningful opportunities for engagement. These events helped raise awareness of the programme and connected many individuals to further support. 
 
We’re grateful to West Nottinghamshire College and our other local partners for their valued contributions to the ESOL provision in Nottingham. Their collaboration helped ensure that people could continue developing their language skills and confidence, key steps in their journey toward employment and integration. These efforts reflect the strength of our partnerships and the shared commitment across the city to empower refugee communities and build lasting impact. 
 
Advisers also developed creative resources to support language learning during appointments, using pictorial aids and translation tools to build understanding and independence.