From college to career - Nathan gained IT experience with Futures

7th July, 2025

Reading time: Two minutes

Gaining Real-World Skills Through Work Experience

For college students, work experience is more than just a box to tick - it’s a vital opportunity to apply classroom learning in real-world settings, build confidence, and develop transferable skills. Whether it’s for a CV, a job interview, or simply to explore career options, hands-on experience can make all the difference.

Nathan, a 17-year-old Computer Science student, discovered just that when he took the initiative to seek out support from Futures.

The challenge

As a Level 3 Computer Science student, Nathan needed relevant work experience in IT to complement his studies and strengthen his CV. Despite his motivation to find a placement, he wasn’t sure where to start.

One day, while waiting at the bus station in Mansfield, he spotted the Futures office across the road and decided to walk in and ask, “Do you know where I can go to get work experience in IT?”

The approach

The Futures team welcomed Nathan in and quickly identified a valuable opportunity for him to gain experience while supporting the local community in their own premises. Futures adviser Lucy Shaw worked with Nathan's college to arrange a placement that meant he was able to attend the weekly Jobs Club at the Mansfield office as an IT support volunteer.

There, Nathan took on a range of responsibilities that aligned with his IT skills, including:

  • Setting up laptops for customers attending the Jobs Club
  • Troubleshooting technical issues as they arose
  • Repairing and configuring the laptop charging cabinet
  • Assisting customers with saving and recovering documents
  • Providing one-to-one support to those unfamiliar with using technology

This hands-on role not only gave Nathan practical IT experience but also helped him develop his communication and customer service skills.

It’s been a really good experience and the staff here have welcomed me in. It’s been great to get some real-world IT experience and also gain some skills in Customer Service with helping the people who come to the Jobs Club.

The result

Nathan successfully completed his work experience and passed his Level 3 qualification. He now feels more confident about entering the IT industry and is actively looking for job opportunities. With support from Derrick at Futures, he’s updating his CV to reflect the new skills he’s gained.

Nathan came in looking for an IT based work experience placement and quickly put himself to use. He fixed our IT cabinet and became involved with helping participants with their job searches and IT questions. He also met with our IT department to learn more about their roles. Everyone has been complimentary about the work he has done and were pleased we were able to work with him. Overall, this has been a great opportunity for both Nathan and ourselves.

Are you looking for a change?

Nathan’s story is a great example of how a simple question can open the door to meaningful opportunities.

If you're looking for support or help with finding the right direction, fill out the form today and a member of our team will be in touch to start your journey

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