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hello@futuresadvice.org
Futures
57 Maid Marian Way
Nottingham
NG1 6GE
The position may close earlier than the closing date if sufficient applications are received.
As a Community Progression Officer (CPO), you will be responsible for the engagement, and progression of learners and participants aged 18+ and support in the achievement of job, education, training and learning outcomes through our Skills and Targeted Support programmes. You will work both in the office and within communities to ensure customers receive an outstanding customer service and journey with Futures.
You will be an essential part in our customer journey, supporting our customers who are looking for their next steps and career / learning journey. You will build and maintain effective rapport and relationships with customers, prospective customers and learners to ensure they are supported to achieve their learning and career goals.
You will be adept at working in a fast-paced, evolving and targeted environment, working effectively to coordinate the support required by our customers. You will use your exceptional planning and organisational skills to ensure that all customers are given appropriate assistance in ensuring they remain in sustained education, employment and training and to take the next step in their career journey.
The key objectives:
· To engage customers to Futures Skills courses and wider support
· To actively promote the work of Futures and the support available to residents
· To work with local employers to develop relationships and job opportunities for customers
· To support the work of the Targeted Support division including supporting economically inactive and unemployed customers
· To build strong relationships with stakeholders including VCSE’s and other support services
Please take the time to look at our website to gain more understanding of who we are, and what we do.
Our mission is to be at the forefront of careers advice, skills and support that turns ambition into a successful career and fulfilling life. At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these.
Join our team and help us make a difference to people’s lives.
As a Disability Confident employer, we undertake to interview disabled people who meet the minimum essential criteria as detailed on the person specification. If you have a disability, please make this known in your application.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo both a DBS (level relevant to the role) and Vero Social Media check at the point of offer.
Enter your details, attach a CV and a cover letter to apply for this vacancy.
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This will help us gain a clearer understanding of your suitability for the position.
hello@futuresadvice.org
Futures
57 Maid Marian Way
Nottingham
NG1 6GE