Customer Recruitment Specialist

What are we looking for?  

Are you passionate about helping people take their next steps in life, learning, and work? Do you thrive in a fast-paced, people-focused environment? If so, we’d love to hear from you!

We’re looking for a Customer Recruitment Specialist to join our Business Development team working across the Leicester Region. This is a fantastic opportunity to make a real difference by engaging and supporting adults (18+) into education, training, and employment through our Futures Service Offerings.

What You’ll Be Doing

• Engaging approximately 50 customers each month to join Futures Skills courses and access wider support
• Building strong relationships with local stakeholders, employers, and community groups.
• Promoting the Futures offer across Leicester, including outreach at job fairs, community venues, and online.
• Supporting customers through their journey with advice, guidance, and signposting to relevant services.
• Collaborating with internal teams to ensure customer needs are met and outcomes are achieved.

What We’re Looking For

• Experience in a customer-facing, sales and IAG (Information, Advice & Guidance) environment.
• Excellent communication skills and the ability to build rapport quickly.
• Strong digital literacy and confidence using Microsoft Office and web-based tools.
• Self-motivated, proactive, and enthusiastic with a flexible approach to work.
• Knowledge of the local labour market and barriers faced by unemployed individuals.
• A full driving licence and access to a vehicle, or ability to travel across Leicester and Leicestershire.

Check out our competitive beenefits package here: 

www.futuresadvice.org/assets/images/assets/uploads/benefits-sm-graphic-web.png 

Who Are We?

Please take the time to look at our website to gain more understanding of who we are, and what we do.

Our mission is to be at the forefront of careers advice, skills and support that turns ambition into a successful career and fulfilling life.  At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these.  

• Have passion
• Do the right thing
• Make a difference  

Join our team and help us make a difference to people’s lives.