Operations Manager - Skills

🚀 Operations Manager – Skills
📍 East Midlands (Nottingham) | ⏰ 37 hours per week | 🎓 Adult Skills & Short Courses
Are you a confident operations leader with a passion for adult skills and outstanding learner experiences? We’re looking for an Operations Manager – Skills to lead and shape the delivery of our adult Skills programmes, ensuring quality, impact and contract success.
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✨ The Role
🎯 Own performance – Manage Skills delivery against contractual KPIs, funding requirements and quality standards
📅 Shape delivery – Plan and manage timetables, tutor deployment and resources to maximise learner outcomes
👥 Lead with impact – Recruit, coach and inspire tutors to deliver engaging, high quality learning
🤝 Build partnerships – Collaborate with employers, funding bodies and internal teams to add value
📊 Use data smartly – Monitor performance, manage risk and provide clear reports and forecasts
🛡 Safeguard learners – Act as a Designated Safeguarding Officer and champion best practice
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🌟 About You
🧭 Experienced operator – Proven background managing adult Skills or learning programmes
👩‍🏫 Strong people leader – Confident in leading, motivating and developing delivery teams
🧠 Strategic thinker – Comfortable analysing data, solving problems and driving improvement
💬 Great communicator – Influential with colleagues, employers and external stakeholders
⚖️ Values driven – Inclusive, customer focused and committed to doing the right thing
🚗 Flexible and mobile – Able to travel across the East Midlands when required
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💡 Why Join Us?
🚀 Make a real difference to adult learners and communities
🌱 Be part of a values led organisation focused on quality and impact
📈 Shape and improve services with scope to innovate and lead change
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📬 Ready to lead Skills delivery that truly makes a difference?
Apply now and help us deliver outstanding outcomes for learners, employers and our communities.

Who Are We?

Please take the time to look at our website to gain more understanding of who we are, and what we do.

Our mission is to be at the forefront of careers advice, skills and support that turns ambition into a successful career and fulfilling life.  At Futures, our company-wide values underpin who we are and what we do, and it’s essential that all colleagues share these.  

• Have passion
• Do the right thing
• Make a difference  

Join our team and help us make a difference to people’s lives.